Tenancy Assistance & Advocacy Program

Peninsula Community Legal Centre (PCLC), through its Tenancy Assistance and Advocacy Program (TAAP) team, provides a quality residential tenancy advice and advocacy service to those tenants who are financially disadvantaged or experiencing family violence and who have a private tenancy agreement under the Residential Tenancies Act 1997 (RTA) and live in the Southern Metropolitan or Bayside Peninsula regions of Melbourne.


This means that private tenants, rooming house residents and caravan park residents may obtain clear, timely and accurate tenancy advice and quality advocacy assistance at Victorian Civil and Administrative Tribunal (VCAT) from our TAAP team.


A priority service response with negotiation or VCAT assistance within 48 hours is also available. This will be assessed by our Intake Assessment Response (IAR) and it depends on your personal circumstances and the nature of your tenancy issues.


Our TAAP team provides eligible clients with advice on a wide range of residential tenancy matters such as urgent repairs, rent arrears, possession/notices to vacate, rent increases, lease breaking, breach of duty, site agreement, tenancy agreement matters, bond and compensation claims. Appointments are available in Frankston, Bentleigh, Cranbourne, Dandenong, Rosebud, Moorabbin, Pakenham, Dromana and St Kilda. We also offer duty advocate services at the Dandenong, Frankston, Moorabbin and Dromana VCAT venues.


If you require an appointment, please contact us on 03 9783 3600.